Security
How we protect the platform and customer data: encryption, access control, tenant isolation, monitoring, and incident response.
Read the security overview
Trust Center
Security, privacy, and straight answers.
PulsePanels runs in lobbies, waiting rooms, and campuses where people see it every day. This is where we set out how the platform handles your content and your data — including the parts we have not finished yet.
Privacy and data protection
How we handle personal data as a controller for our own business and as a processor for customer-managed content.
Read the Privacy NoticeSubprocessors
The third-party providers that help us deliver PulsePanels, what they process, and where.
View subprocessorsData retention
How long we keep content, telemetry, and account records, and what happens when a subscription ends.
Read the retention policyVulnerability reporting
Found a security issue? Here is how to report it responsibly and what to expect from us.
Report a vulnerabilitySystem status
Status page for PulsePanels cloud services. Availability data will appear here once external monitoring is connected.
View system statusEvery document
The full index.
Documents marked draft are under internal review and are not binding until published.
Trust and security
Legal
Enterprise security documents
Shared under NDA, not published.
Customers evaluating PulsePanels for enterprise use can request detailed security documentation. To protect the integrity of these materials, they are shared with qualified customers under NDA.
- Incident-response planAvailable to qualified customers under NDA
- Backup and restore proceduresAvailable to qualified customers under NDA
- Security questionnaire responsesAvailable to qualified customers under NDA
Questions about security or compliance?
We help with security reviews, questionnaires, data-protection questions, and NDA-gated documentation requests.